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FAQs

What is print on demand? 
Print on demand (POD) is a business model that allows sellers to design graphics for products such as apparel, mugs, towels, art prints, phone cases, and more 12. The seller can then sell these products online without having to maintain an inventory. When a customer places an order, the seller sends the order to a print-on-demand partner who prints and ships the product directly to the customer. 

Do i get my items in one package
We can't always promise all items will come in one package as we use different print providers. As an example.... if you've placed an order that has T-Shirts and a Hoodie these will be shipped separate as the print provider is different. Don't worry the quality of the product is still to high expectations 

How long does it take to receive my order?
We aim for you to receive you items within 7 working days. This gives the print provider enough time to print and ship your product. Sometime this may not be possible with bank holidays, festive periods etc. We're sorry if you item/s aren't on time.... but please contact us on info@urbanedgeuk.com we're always happy to  help

How do i return items?
Please see are Shipping & Returns page - you'll fine the link at the bottom of the page. 

How much is delivery? 
Delivery is £4.99 (standard) - This covers the cost of all items. if delivery costs drop we make sure you get the saving. Any orders over £75 get free delivery. 

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